Why are etickets not available for all routes?

We always offer etickets when we can, but they are not yet available to use at every station or with every train company. So, unfortunately, for some routes, we can only sell paper tickets.

We would absolutely prefer to sell etickets for every route, and we know most customers prefer them. Where we can, we’re working with and lobbying the industry to encourage more train operating companies to fully support etickets.

Updated on 17 September 2023
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